Shipping Policy

We are proud to offer complimentary (without charge) shipping for orders with subtotals over US$200 that are placed on LulzBot.com with a final shipping destination in the United States, Canada, Australia, European Union, and additional European countries. See a full list of eligible countries at the bottom of this page. Interested in purchasing from a local company? Visit the Official LulzBot Resellers page to learn more.

Standard Warranty and Return Policy | Updated August 29, 2017

 

Standard Warranty
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Return Policy
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Standard Warranty and Return Policy | Used Prior to August 29, 2017

 

Standard Warranty
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Return Policy
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Value-Added Tax (VAT) in the European Union

LulzBot has a physical presence (i.e. our fulfillment warehouse) in the United Kingdom, therefore we are required to charge our European Union customers the Value-Added Tax (VAT). Limited exceptions require a VAT-exempt identification, which must be sent to our sales department by emailing sales@LulzBot.com.

Questions?

If you are interested in purchasing a LulzBot product, contact sales at sales@LulzBot.com. If you are a current customer and have a question about the Standard Warranty and Return Policy covering your product(s), contact technical support at support@LulzBot.com.