Shipping Policy

We are proud to offer complimentary (without charge) shipping for orders over US$50 that are placed on with a final shipping destination in the United States, Canada, Australia, European Union, and additional European countries. See a full list of eligible countries at the bottom of this page. Interested in purchasing from a local company? Visit the Official LulzBot Resellers page to learn more.

Standard Warranty and Return Policy

Standard Warranty

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Return Policy

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Value-Added Tax (VAT) in the European Union

Aleph Objects has a physical presence (i.e. our fulfillment warehouse) in the United Kingdom, therefore we are required to charge our European Union customers the Value-Added Tax (VAT). Limited exceptions require a VAT-exempt identification, which must be sent to our sales department by emailing


If you are interested in purchasing a LulzBot product, contact sales at If you are a current customer and have a question about the Standard Warranty and Return Policy covering your product(s), contact technical support at

Full List of Countries that Qualify for Free Shipping

  • Australia
  • Austria
  • Belgium
  • Bulgaria
  • Canada
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom
  • United States of America