Purchasing LulzBot Products

Email: sales@lulzbot.com

Phone: +1-970-377-1111 Ext. 600

Hours: Monday through Friday from 7:00 a.m. - 4:30 p.m. Mountain Time (1300-2230 GMT), except U.S. holidays.

Supporting Your LulzBot Products

Email: support@lulzbot.com

Phone: +1-970-377-1111 Ext. 610

Hours: Available 7 days a week, Monday through Friday: 8:00 a.m. to midnight EST (1200-0400 GMT), Saturday and Sunday: 9:00 a.m. to 7:30 p.m EST (1300-2330 GMT). Closed on most U.S. holidays.

Contacting Other Manufacturers of Products Sold on LulzBot.com

If you have questions for the manufacturer of a product sold on LulzBot.com other then Aleph Objects, such as filament materials, accessories, or components, please contact the manufacturer directly. You can find manufacturer information either on the product page or within the Bill of Materials.

General Contact Information

General Inquiries: Info@LulzBot.com

Product Review Inquiries: We are not processing new review requests at this time. For possible future consideration, fill out the form here.

Press and Marketing: Marketing@LulzBot.com

Phone: +1-970-377-1111

Physical Address: 626 West 66th Street Loveland, Colorado 80538 USA

Note: Aleph Objects cannot accept any item(s) back for repair, refund, or evaluation without an assigned RMA number provided by the Aleph Objects Technical Support Team. Any item(s) received without an RMA number will be returned to sender. Email Support@LulzBot.com for all return/repair inquiries. 

Fax: +1-970-669-3626 - Confirm when sending a fax by emailing Sales@LulzBot.com

IRC: Find us in the #reprap room on irc.freenode.net. Look for karrad, orias, or jebba.

Facility Tours: We host a public tour of our headquarters every Friday at 2 PM Mountain Time (holidays excluded). Email Sales@LulzBot.com to join the scheduled tour, or to make special arrangements for large groups.

Career Opportunities: For our latest job listings, visit https://alephobjects.com/jobs.html

Customers Outside of the United States of America:

These phone numbers direct to our headquarters in the United States of America. If you leave a message, please include your telephone country code so we can easily call you back.

Australia (Sydney): +61-280730598

Argentina (Buenos Aires): +54-1152175948

Belgium: +32-78480607

Brasil (Sao Paulo): +55-1123911886

Canada (Toronto): +1-647-560-0006

China (Shenzhen): +86-75586243890

Czech Republic (Prague): +420-255790505

Denmark: +45-78791123

Finland (Helsinki): +358-942417761

Great Britain (London): +44-2036033166

Israel (Jerusalem): +972-25609370

Mexico (Mexico City): +52-5541708259

Netherlands (Amsterdam): +31-208004975

New Zealand (Auckland): +64-99143129

Spain (Madrid): +34-912901413

Switzerland (Zurich): +41-445087565

United States (Loveland): +1-970-377-1111

Contact Policy

We look forward to hearing from you on the phone, via email, at events, on our social media pages, and on the LulzBot Forum. If you have questions about this policy or how we apply it, please contact us at Marketing@AlephObjects.com.

We encourage discussion and questions relevant to our 3D printers, related accessories, filament materials, Free Software, Libre Innovation, and Open Source Hardware. We expect comments to be courteous and follow the general rules of respectful civil discourse. With these expectations in mind, we will exercise our right to end conversations, including removing comments online, that include any of the following:

  • Contain obscene, indecent, harassing, offensive, threatening or profane language or libelous or defamatory statements of any kind;
  • Contain hate speech directed at race, color, sex, sexual orientation, national origin, ethnicity, age, religion, or disability;
  • Attack Aleph Objects, Inc. employees;
  • Contain spam or are intended to cause technical disruptions to this page;
  • Promote or endorse services or products, particularly if they are not Free Software, Libre Innovation, or Open Source Hardware;
  • Contain irrelevant links or contain advertisements;
  • Violate a social media network's terms of service; or
  • Violate any laws or regulations, including patent, trademark, and copyright.

In addition, we will remove comments or posts with gratuitous links to sites as we consider this spam. We reserve the right to delete excessive wall postings to improve the overall visitor experience. Anyone repeatedly posting material or participating in activity that violates these guidelines will be banned from participating on our social media pages.

To protect your privacy, please do not include personal information (e.g. e-mail address, street address, phone number) in the text of your comment or posts to our social media pages.